100% Quality Guarantee

Your complete satisfaction is guaranteed on all Total Office Source compatible toner cartridges. We guarantee that your Total Office Source cartridge is free from defects in materials and workmanship for a time period of 1 year from date of purchase. Our cartridges are guaranteed to be 100% compatible with the machine for which it was engineered.

If you are not satisfied with your Total Office Source toner cartridge, please contact your Total Office Source representative at 1-800-605-5750 to begin the return process. We will cover any costs required to repair your printer should a defect in your Total Office Source cartridge cause damage to your printer. Our confidence in our product allows us to make this guarantee.

Should you incur a repair bill as a result of a defect in a Total Office Source product, provide your representative with a copy of the bill along with a signed statement from your service technician detailing the cause of the damage. We will promptly review your claim.

SELLER HEREBY EXCLUDES ANY AND ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY EXCLUDES WARRANTIES AS TO THE MERCHANTABILITY OF THESE GOODS OR THEIR FITNESS FOR ANY PARTICULAR PURPOSE. Seller shall not be liable for any incidental or consequential damages. All goods are shipped upon condition that these terms be accepted by Buyer, if not, Buyer must promptly return the goods and notify Seller in writing.